Gresham Office Furniture (GOF) have selected Cedar Bay as their IFS Partner to implement IFS Cloud.

Gresham Office Furniture are a UK based manufacturing business located in Bolton, Greater Manchester. With the majority of their products being either manufactured to order or bespoke, GOF provide a variety of businesses with expertly designed office furniture. Whilst based in the UK, GOF also now operate in North America, bringing their flair and dedication to the craft into international markets.

GOF employ over 200 people and have been designing workspaces and furniture since 1976, priding themselves on long term partnerships with their customers since the beginning. As a growing business, with high aspirations over the next 5 years, Gresham Office Furniture set their sights on a new ERP solution to support their ambitions. Their legacy solution was no longer seen as a platform to support that anticipated growth, with inefficiencies in operations and a lack of real time information and visibility, they recognised a need for a future-proof ERP solution.

With the help of the Cedar Bay team, GOF will utilise the IFS solution to streamline processes and support business growth. Our approach ensures the successful delivery of implementation, hosting and business as usual support services with a predictable outcome to ensure success of the project.

Steven Barr, Head of New Business Sales at Cedar Bay, is looking forward to working closely with the team at GOF. “It’s been a real pleasure working with the GOF team during their selection process and their attitude and culture auger well for a very successful project. We are looking forward to a long term and successful relationship”.

Craig Turley, Finance Director at GOF, is excited about the partnership with Cedar Bay and IFS. “In terms of the IFS solution, it came out top across the selection team in terms of usability and functional fit to our requirements. In addition, Cedar Bay are a partner who are easy to work with and bring a professional approach to this project. We will implement IFS Cloud right across the business over the next 10-12 months”.

This is an incredibly exciting project for both Cedar Bay and GOF and we look forward to working together and seeing joint success.

About Cedar Bay

Cedar Bay is an IFS Gold Channel Partner, with years of experience implementing large scale ERP solutions. Long-term partnerships with our customers are central to our business. We pride ourselves on understanding your business and your specific needs and objectives to deliver the right solution to your business efficiently. Cedar Bay’s services and products help customers overcome challenges or limitations their business may be facing. For more information, please visit our website – Alternatively, you can contact us at or 01242 304244.


About Gresham Office Furniture (GOF)

We have been designing workspaces and furniture since 1976. Always ahead of the curve, some clients have been with us since the very beginning, appreciating the products and design service we offer. Every piece of workspace furniture undertakes an incredible journey as it develops from an idea into a comfortable yet practical feature most of us spend many hours working with. At Gresham, that journey takes place all under one roof. With design, production, prototyping and assembly all covered in our state-of-the-art headquarters in Bolton, talented teams of designers, engineers, testers and production operatives work together to create high quality furniture that helps improve workspaces and the lives of those who work in them.

Shields Environmental (Shields) have chosen to work with Cedar Bay to implement IFS Cloud to support their international growth.

For over 40 years, Shields has been a pioneer within the telecoms sector, developing and implementing solutions that manage the full life cycle of telecoms assets, aiming to reduce costs, improve returns, increase efficiency and ensuring compliance to the highest standards of environmental care.

Shields vision is to be the leading solution provider to both network operators and service providers alike. Shields are achieving this through their customer eco-system called MarketPlace. MarketPlace connects supply with demand and once a connection is made, Shields offers the supplier the option for Shields to fulfil the order through its operations, test labs and fulfilment centres.

To maintain the growth and scale for the future of these MarketPlace fulfilment orders, Shields requires a state of the art integrated ERP solution that will meet both current and future business requirements. Their selection process ultimately led to the decision to implement IFS Cloud. Its broad functional footprint and ease of use across all areas of the platform made this the solution for them. Having one single integrated solution allows the platform to cover all areas, such as; finance, CRM, sales, inventory & warehouse process flows, purchasing, project management, installation & deployment, HR, export control and document management.

Cedar Bay are excited to be embarking on this new partnership with Shields. Cedar Bay’s business first and partnership approach to customer relationships, encouraged the decision for Shields to choose Cedar Bay as their implementation and long term support partner for this important project. Our approach ensures the successful delivery of implementation, hosting and business as usual support services with a predictable outcome to ensure success of the project.

Steven Barr, Head of New Business Sales at Cedar Bay, is looking forward to working closely with the team at Shields. “This is a really exciting opportunity to work with a diverse and innovative company. The MarketPlace model that they operate, and the sustainable driven ethos of the company is something many companies are now embracing and Shields have been doing this for years. We are confident of a successful, long term partnership.

Gerrit van Dijken, Chief Operating Officer at Shields is excited about the partnership with Cedar Bay. “Cedar Bay display a level of professionalism and quick understanding of our requirements that mean we have chosen the right partner for this next step in our operational and financial development and growth. The Shields team are eager to start working with Cedar Bay and IFS Cloud!”

About Cedar Bay

Cedar Bay is an IFS Gold Channel Partner, with years of experience implementing large scale ERP solutions. Long-term partnerships with our customers are central to our business. We pride ourselves on understanding your business and your specific needs and objectives to deliver the right solution to your business efficiently. Cedar Bay’s services and products help customers overcome challenges or limitations their business may be facing. For more information, please visit our website – Alternatively you can contact us at or 01242 304244.

About Shields

At Shields we are bringing structural change to the way networks are sourced and maintained by revolutionising telecom processes. Driving efficiencies, reducing costs and saving the planet are at the heart of what we do.

Through our innovative MarketPlace solution we open up a Global Eco-System for Telecom Operators. All whilst helping clients minimise their impact on the Environment – a key focus of ours throughout our 40 year history. For more information, please see

Where it all began

A third-generation family owned and operated company, KLN Family Brands, is nestled in the heart of Perham, Minnesota. KLN Family Brands is comprised of Tuffy’s Pet Foods, owners of NutriSource, Tuffy’s Pet Treats, and Kenny’s Candy & Confections. Tuffy’s Pet Foods proudly produces quality food for our pets, whilst KLN’s newest edition Tuffy’s Pet Treats manufacturers both canned pet food and semi-moist dog and cat treats. Kenny’s Candy & Confections provides something a little sweeter, manufacturing confectionary products, including big brand names like Wiley Wallaby and Sweet Chaos.

With fifty years of growth, three generations of family history and national expansion, KLN remain committed to their community roots and hometown values. So, whether you’re seeking the best nutrition for your pets, or a sweet savory snack, the KLN family has got you covered.

Realising a need for change

Innovation is key in KLN’s world and innovation demands quick response times and fast implementation. KLN had leveraged IFS Applications to help improve efficiencies and support their growth, but upon further expansion it soon became clear that KLN was expanding at a rate that could no longer be supported by their current Warehouse Management System (WMS).

What is Transaction Builder?

Transaction Builder acts as an extension of our Data Capture solution, CB Apps, giving you the ability to tailor it to your needs. You can benefit from introducing non-standard transactions, which are all managed and maintained using your in-house skill set, resulting in a solution that is truly configured to your business needs.

Making the most out of the benefits

         Cost Savings

         Supporting innovation

         95% of transactions developed through Transaction Builder

         Sense of Ownership

Transaction Builder has enabled KLN to have freedom within IFS: designing the pages as they want, how the transaction flows, with multiple fields, creating unique transactions that they’re able to own. They’ve been able to show their end users that any transaction can be created, with a familiar look and feel, meaning the change hasn’t been as daunting and the on-boarding process less challenging.

What’s next?

Read the Full Case Study Here

Download the full version of the case study to discover more. If you have any questions about are work with KLN Family Brands and would like to learn more about how we could help your business, please get in touch using the contact us button today.

Consumers and regulatory bodies are increasingly demanding more from manufacturers. Not only can a product recall be costly, the potential damage to brand reputation should be enough to make us all act now.

The majority of food safety recalls result from errors in processing and handling. Thankfully, there’s a way to reduce that risk. ERP solutions designed for the food and beverage industry, offer traceability at a granular level, from raw materials and supplies, through to finished and packaged goods. Such levels of traceability allow for a smooth process of issuing and executing a product recall, and can even help limit them in the first place.

Why do we need traceability?

Of course, abiding by legislation is an obvious reason for providing high levels of traceability within the food and beverage world. But, there are other reasons why total traceability is even more important.

When it comes to recalling a product without high levels of traceability throughout your production process you can’t be confident of what your ingredients may have come into contact with, or where they’ve been. You’re unable to judge the risk of contamination.

Another hugely important factor is allergens. Undeclared allergens are the leading cause of food safety recalls. You need to make sure that your consumers can trust what is on the label and they what they are buying is safe for them to consume.

What role does an ERP play in product recall?


While of course in an ideal world we’d just avoid recalls altogether, the complexities of manufacturing always result in a slight risk, even with a strong ERP solution. What an ERP can offer is a reduced risk, but with incredible responsiveness, to limit the impact should a recall happen. You need to be able to respond quickly and confidently. With complete visibility you’re able to have an accurate picture of what’s happening in reality throughout your manufacturing process.

Limiting the risk of human error

A robust ERP solution can offer traceability with data capture covering your supply chain and production process, you’re able to gain a true insight into your business and highlight any areas of risk. An ERP can also offer automation, which limits the risk of human error in capturing ingredients and product information and labelling.

Detailed insights

Of course, the data you require will depend on your specific production, but information that an ERP can allow you to capture include weights, expiry dates and shelf life, nutrition, shipping, surfaces that an ingredient has touched, employees who have handled items, allergens and more. With detail insights into all these snippets of information (and more!) you’re able to become more agile in your response.

At Cedar Bay we have years of experience in helping food and beverage companies limit their risk of recalls and gain a greater insight into their production processes. We can help you gain greater visibility, helping you achieve more.

Ready to say goodbye to recalls?

Learn more about facing the future with a reliable ERP solution click here

Mademoiselle Desserts Implement IFS Applications 10 with Cedar Bay to help them streamline their processes and provide real time visibility across their business. Read the case study to find out more!

Who are they?

Mademoiselle Desserts UK belongs to a group of bakeries who produce delicious desserts and cakes to pudding lovers everywhere. Mademoiselle Desserts Group has sites in France, The Netherlands, and the UK. The French roots date back to 1984 when the first bakery was set up in the Dordogne region. Since then, the group has built its reputation with market leading New Product Development and a focus on maintaining the highest standards from their products to their people. Although Mademoiselle Desserts only entered the UK in 2012, they have over two hundred years of experience baking delicious products between the three UK sites.

What challenges did they face?

In common with many ERP implementations MMD wanted to streamline processes and provide real time visibility across their business to enable the Senior Leadership team to make more informed decisions to run the business. All three sites were running on different systems for the processing and management of data and had a lack of visibility throughout their facilities on what was happening in real-time. Each site used different software solutions and had a large reliance on standalone Excel and Access databases which were not standardised across the sites, therefore they did not have a simple way to consolidate data at MMD UK level to make business decisions effectively.

Nothing could have prepared us for the challenge that fell across the whole world. When COVID-19 caused a global pandemic, lockdown became a new state of living. Mademoiselle Desserts UK had to close down for three months, issue furlough to employees and use their frozen products to deliver to their customers who were still open. The factory shutdown meant a temporary project closure, however when the factory opened it’s doors again it was full steam ahead and their demand was high, showing the dawn to a new way of working.

How did Cedar Bay meet the challenge?

To remove the use of standalone spreadsheet processes and improve the visibility of how the business is running, the Cedar Bay team worked with MMD to implement IFS Applications 10, the newest version available at the first site in Corby. The implementation consisted of the full ERP suite to use the core IFS processes. For phases 2 and 3, this core solution was rolled out to the two other sites. This has created a standardised process for all the UK sites, allowing the teams to collaborate more effectively. Throughout the implementation, MMD had some of their staff on furlough due to the global pandemic. This meant that when they came back to work, they were introduced to a completely new system. The Cedar Bay team trained the key users in a ‘train the trainer’ approach so that they could pass on their knowledge to others as and when they came back.

From a technical viewpoint Cedar Bay provided consultancy to migrate the data from the legacy systems providing a managed hosted solution for MMD. In conjunction to implementing IFS Applications 10, the project implemented CB Apps 4 which provides simplified mobile data capture across the factory. In the Production Area MMD required a simple and easy to use automated data collection solution for the bakery that could be integrated into the ERP solution and directly connected to the scales. The aim of this part of the project was to facilitate the accurate and fast-moving flow of ingredients from Goods-In, via the warehouse and bakery, all the way through to Goods-Out and Shipment.

The Results

Creating a team of expert users, the company have installed a high level of knowledge throughout their departments, allowing flexibility and speeding up decision making. With these new processes in place, traceability within MMD has now been simplified, with the benefits of lot batch tracking, alongside reducing their reliance on Excel throughout the business. The team at Mademoiselle Desserts went from strength to strength, they were endlessly committed even when they faced adversity, management remained honest with all team members allowing positive flows of communication.

Read the Full Case Study Here

Food systems contribute around one quarter of global green house emissions. The UK’s food and drink sector was responsible for 165 million tonnes of carbon emissions in 2019.

With that in mind the food industry has a big role to play if we’re going to help meet the targets set out at COP26 last year. COP26 brought more than 120 countries together to agree to achieve Net Zero emissions by 2050.

Achieving net zero requires action at every stage of the value chain. The way in which we grow, manufacturer and transport food is a major contributor to climate change. Reducing carbon emissions will require big changes in agriculture, production, and distribution. So, who is responsible for driving change when it comes to sustainability?


Did you know that ingredients and imports are the largest source of emissions in the UK food and drink sector? To be able to tackle climate change successfully we must all review our producers and suppliers and their engagement on sustainability. It’s not just the end-product that matters but all the little components and ingredients sourced from all corners of the world that will help us make a difference.

What can you do when it comes to ingredients?

  • Dive into your ingredient emissions and learn where your emissions lie
  • Engage with your suppliers and find climate conscious ingredient options
  • Make sustainability a core concept for new product development


Whilst packaging is a minor contributor to emissions in the UK, customer concern is really the driving force here. Consumers are increasingly concerned about excess packaging and the emissions related to high levels of packaged products. When it comes to packaging it’s not as simple as just making quick changes and cutting down, when you think of the design you must think about preserving and protecting the product for human consumption. That’s why when it comes to sustainability, it’s all about the bigger strategy. We must think about the detail, work sustainability into our packaging strategies and make it a part of the bigger picture.

What can you do when it comes to packaging?

  • Reduce packaging and consider recyclable alternatives
  • Work collaboratively with your packaging suppliers


When it comes to the food sector, manufacturing makes up 6% of total emissions. The food and drink processing industry emits around 9.3 million tonnes of emissions each year. Most manufacturers have the potential to use less energy and look towards lower energy solutions. Considering more energy efficient processes can play a huge role in cutting emissions in the manufacturing stages.

What can you do when it comes to manufacturing?

  • Set targets when it comes to energy efficiency
  • Train staff on best energy management principles
  • Consider the way forward with renewable energy


Distributing and storing our food and beverage products accounts for 5% of the food sectors emissions. Most of these emissions relate, as you may expect, to the transportation of goods. However, 10% of distribution emissions relate to refrigeration.

What can you do when it comes to distribution?

  • Think of electric vehicles and energy efficient transportation methods
  • Look at low energy refrigeration units
  • Onsite renewables

There’s so much to be thinking about when it comes to reducing carbon emissions in the food and beverage industry and no matter what product you produce, sustainability really needs to be at the forefront of what you do. There is no ‘Planet B’. We must all start working together to achieve more.

It’s also important to consider the value technology can bring when it comes to improving on your sustainability initiatives. An ERP solution that helps you at every step of your journey can be the best choice for ensuring you are being cautious at every stage.

We need to start thinking about the future now.

Food and beverage supply chains have been pushed to new limits. With global supply chain shortages, distribution issues, increased consumer demand and growing regulations to follow, you’ve got the perfect storm for manufacturers. Consumers are putting more and more trust into manufacturers as they look for increased visibility into the products that they purchase, but with all this pressure how do you even keep up?

Cracks starting to show

If you flashback to the start of the Covid-19 pandemic, most of us can remember empty shelves, long queues and struggling to even get the most basic of ingredients. The fragility of our supply chains was exposed and revealed the cracks in even the largest corporations. It was unearthed that a food supply chain can break down almost instantly, so it’s become a core goal for many to focus on traceability, to really understand where goods are, where they’ve been and how to move them agilely.

Effective traceability is only possible if enough tracking information is available and if the systems being used throughout the supply chain are all connected. This gives you the opportunity to create a single source of digital truth, by bringing manufacturers, processing plants, warehouses and wholesalers together. With such technology in place, organisations get more than just traceability to meet consumer needs and comply with regulations. With access to data throughout the entire supply chain, companies are able to analyse their supply chains for future trends, they’re able to collate more data than ever before, that enables them to predict things that they’ve never been able to.

Consumers know what they want

Consumers are dictating what they want. They know that if they demand certain things, companies can’t ignore it, so they’ll get it. Consumers are far more knowledgeable today about the food they purchase and with so much information fed to us on a day-to-day basis, our food choices aren’t left behind, we’re beginning to demand a closer connection to our food, and ultimately only buying from companies who provide us with that ability.

What’s being demanded is more than just what is provided on the existing food label. Consumers change their behavior rather quickly, just think about how you might have changed your eating habits, maybe based on an article you read, or what your peers are doing. Maybe you’ve lowered your salt intake, reduced sugar consumption, joined in on Meat Free Mondays? All of these small changes have big impacts on manufacturers. The increased pressure to develop new products, stay ahead of competition and keep up with the everchanging customer demands, all whilst not letting traceability slip.

Full transparency is sometimes viewed as a nightmare by some manufacturers, but for others it’s an opportunity. It’s now more than regulatory compliance, but it’s a true differentiator. A differentiator that matters to modern consumers.

What now?

So, we can see why traceability is so important, from consumer demand to dealing with fluctuating supply chains, but how do you do it and how do you do it well? By simplifying and embedding data capture within your operations, organisational data of your activities can be captured quickly and accurately.

For our customers using IFS we’re able to help them use CB Apps, our data capture solution, to streamline and simplify all transactions to reduce costs, shorten delivery time and gain visibility. Our customers are able to deal with the demands that traceability brings effectively, helping them stay competitive and ahead of the game.

Within every industry to stay within the game you need to remain competitive. With over population and climate change having a significant impact on our food resources, the food and beverage industry are having to come up with new ways to ensure supply and demand are met. Not only is sustainability a needed and necessary process to adopt for manufacturers but it is also something sought out by consumers, when they know that a supplier has ensured a sustainable approach within their processes they are more likely to buy from them than a competitor who hasn’t prioritised sustainability.

“In the past year alone, sales of consumer goods from brands with a demonstrated commitment to sustainability have grown more than 4%”

Challenges being faced by food and beverage manufacturers:

We are witnessing a landscape which is changing at a rapid rate, with climate change increasing temperatures and extreme weather conditions becoming more of a regular occurrence. The unpredictability in weather is resulting in smaller crop yields, with the ozone layer becoming further eroded, crops will be subjected to great heat in traditionally milder weather and with the changing rates of precipitation effecting water supply this is creating a negative effect on the crops growth. This impact on farmers and food and beverage manufacturers means the inability to keep up with the supply demands.

“Climate change impacts food availability through its effect on the production of food and its storage, processing, distribution, and exchange.”

Therefore, creating a more sustainable way to produce food and beverage products in this new landscape will give some power back to the farmers and manufacturers ensuring demands can be met.

How the food and beverage industry can become sustainable:

There are lots of ways that the food and beverage industry can make long lasting sustainable improvements.

PACKAGING: Taking a conscious effort to think about the amount of plastic being used, after COP26 the aim to minimise waste by 15% is something we all need to help with.

PLANT-BASED ALTERNATIVES: Providing the opportunity for consumers to select a vegan option of products or using more vegan friendly alternatives within recipes for an increasing demand.

EFFICIENT WATER USE: Looking through the production process and analysing the volume usage to the waste. Re-evaluating this could reduce water waste.

REDUCE CARBON EMISSIONS: Introducing low carbon transport and ways to gain renewable energy, this could be through gaining solar panels for energy.

Sustainability is on the tip of everyone’s tongue, it’s a political issue, an economic concern, and a social conversation. Adhering to new government guidelines surrounding sustainability and meeting these guidelines successfully is critical.

Whilst there are several ways the food and beverage industry can drive sustainability, complying with regulations, societal demands and economic pressures is often quite the challenge. For sustainability to become an integral part of any food and beverage company’s fabric, embracing an ERP solution is arguably the safest bet. ERP solutions that are designed with Food and Beverage manufacturers in mind can offer key solutions to sustainability concerns:

Waste reduction:

Did you know that 20-30% of the world’s food is wasted every year? With better inventory and production planning you’re able to calculate how much food is being wasted and why. Is wrong packing and handling causing problems? Is there some kind of leakage issue? You’re able to pin point the flaws and find solutions to the problems, reducing waste in the production process and contributing to a more sustainable future.


Automation and greater business intelligence leads to increased efficiencies. Through an effective ERP solution you’re able to reduce errors and delays, speed up processes and make more informed decision making through access to accurate data. Real-time data is key to a smooth operation and an ERP is the way to achieve it.

Supply and demand:

Effective demand forecasting alongside an efficient shipping process, means that you have the goods required by your customers in the right amounts, at the right time. No more, no less. Perfectly on time, never late. You’re never over producing products and running the risk of increasing your waste. A key element to supporting an efficient and sustainable production process.

We want to help your business put sustainability at the heart of what you do. Reduce your waste, improve efficiencies, and control your inventory with ease, via an ERP solution designed for your industry. We can help ensure you have a solution that can support sustainability, now and into the future.

What’s your sustainability story?

We’re joining IFS in celebrating businesses that make a difference. We’re sponsoring the IFS Change for Good Sustainability Awards which aim to recognise those customers who are leading the change in adopting sustainable initiatives. Entries are open until August 31st 2021. Winners will be announced on September 15th 2021.

Are you making a difference? Are you raising the bar on sustainability? Are you acting with the future in mind?

It’s time to inspire others to follow in your footsteps. If you’re an IFS customer that’s making a difference here’s an opportunity to showcase your work. We can support you with your entry process and help you share your story. Let’s inspire others to make a change.

There are 5 award categories:

  1. Best use of IFS technology in a sustainability initiative
  2. Most innovative solution for sustainability
  3. Journey of transformation to a sustainable business
  4. Social impact
  5. Individual contribution

Darren Roos, CEO of IFS, has commented on the IFS Sustainability focus “IFS has a long-term responsible approach to creating value for customers. By considering sustainability as an integral part of our business model we not only capture value creating opportunities, but we can mitigate risks and stay on course to be successful in our sustainability strategy.”

What’s on offer?

The five category winners will be announced on September 15th and be eligible to receive all the prizes listed below:
  1. Invitation to the awards winner’s dinner during the United Nations COP26 conference (accommodation, travel to/from airport/hotel and dinner included)
  2. Case study profile (written/filmed) capturing how your business is changing for good
  3. Earned media awareness celebrating the sustainability impact your business is having
  4. Invitation to become a founding member of the IFS Sustainability Council (inc. access to a Business Value Engineering assessment)
  5. Free licenses to use IFS’s Sustainability Module

We’re proud to be supporting and sponsoring the IFS Change for Good Sustainability Awards and are excited to be able to help showcase your important work. Entries must be submitted by 31st August 2021.

Let’s celebrate making a difference.



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