We are now IFS Gold Channel Partners!
Over the last 10 years we have developed our relationship with IFS to become one of the foremost partners in our space. Being awarded the IFS Gold Channel Partner status demonstrates the success of this partnership and recognises the commitment that both parties have made, reflecting our capability in IFS Applications across sales, functional, technical and support aspects.
Roger Teagle, our MD, was very pleased to announce the accolade:
“The exams and qualifications that have been taken prove our capability with IFS Applications are a testament to the hard work and dedication of our team; what we bring to our customers is so much more than just this systems knowledge. I take great pride in the team we have, and how they are able to look at problems presented to us by customers, using not only their IFS applications knowledge, but their wide experience of real world business challenges to bring solutions that add value to our customers business.
Bringing value to our customers is paramount in order to maintain our mantra of being our customers IFS partner of choice. From initial implementation to on-going support and account management, we focus on the business issues that our customers face, work with them to build strategies and programs to deliver solutions. Whilst this is a great achievement by the Cedar Bay team, our relationship with our customers is still key focus for our business’”
What does this mean for our customers?
The Gold channel partner status recognises the rapid growth that Cedar Bay has undertaken to move from a predominately data capture business to now being able to successfully sell, implement and support IFS across a wide variety of business scenarios.
Steve Barker, our Consulting Services Manager, reiterated the importance of the partnership and the value it brings to our customers:
“The investments IFS have made in the partner ecosystem has meant that premium partners can now have access to the same materials as IFS and this means that we provide consistent quality delivery of projects across our customers. We have and continue to invest heavily in ensuring our teams are up to date on the latest IFS Applications functionality and techniques, this will benefit our customers hugely”.
Benefits you will see
Sustainable business growth for the long term is key to our success. The Gold Channel status is a step along our maturity and growth plans, but it is vital that we focus on our customers at every step of the way.
Customer success is key and sharing knowledge amongst our customer base is part of our commitment to our customers. Just prior to the Covid-19 lockdown, we ran our own customer day ‘The Art of the Possible’ as a free event for our customers which was a great success, sharing stories of business improvements we have implemented.
In the lockdown period, we have started a series of free ‘World Class Manufacturing’ webinars which focus on the business opportunities using IFS Applications to improve our customers manufacturing processes. The first topic was Paperless Manufacturing as part of the IFS UK&I User Group Summer conference sessions. We welcome people to attend these to allow us to share our experiences.
We look forward to collaborating even more closely with IFS to bring continued value to every customer project. We are extremely proud of the achievement, thank you to our dedicated team, our colleagues at IFS and our customers for helping us grow and continue our journey.
If you would like to hear more about projects we have run, the next event we are holding is another presentation as part of the IFS UK&I User Group sessions about how we partnered with First Milk complete their IFS Applications 10 upgrade which is on 22nd June @ 2pm.