Managed
Services

Cedar Bay can assist with supporting your hardware and infrastructure all the way from your IFS servers to the first line support for your desktop.
  • Infrastructure & Managed services

    Our aim is to ensure that you have complete confidence in Cedar Bay and in your IT systems.

     

    This is achieved through the creation of a close relationship that provides both proactive guidance and planning alongside the essentials you expect from IT services.

     

    Communication is critical and is without doubt at the centre of the service ensuring that you are informed on day to day issues.

     

    Where Cedar Bay Managed Services substantially differs from other IT support companies is in the understanding we gain of how to assist your business in achieving your goals for the years ahead, eliminating any  surprise costs and disruptions.

     

    Technology is, as ever, providing a massive challenge and advantage. The team at Cedar Bay work closely with our customers to ensure they are using the best technology suited for their path forwards.

     

    Through the Cedar Bay IT services, we are able to deliver the following services plus many more:

    • Project deployment
    • Centralised Helpdesk Support
    • Account Management
    • IT Consultancy
    • Cloud Services
    • Business Continuity /Disaster Recovery
    • Server and infrastructure monitoring
    • Procurement
    • Wi-Fi as a service

     

    This suite of services resolves day to day issues around IT, and also with regular on-site support Cedar Bay shall conduct vital proactive maintenance ensuring your infrastructure remains robust, reliable and secure.

     

    Cedar Bay prides itself that this service operates as part of your organisation creating a trustworthy relationship enabling Cedar Bay to gain an understanding of both your team and your priorities. We recognise that every organisation is different hence why Cedar Bay shall conduct a review meeting, working with you to gain an understanding of your organisation, make recommendations through your IT roadmap document. The IT Roadmap document provides your team with a detailed plan of an IT strategy, expenditure and future opportunities around improvement. This ensures the effective delivery of the most appropriate services and solutions for yourselves.