Customer Support

It is our aim that customer relationships are for the long term and as a result we take specific care to provide well structured support. Our ownership of problems and escalation is an intrinsic part of our support procedures and through our support site login, customers can quickly record and monitor issues.

Our software development has carefully designed into our products the ability for self management of your configuration. Functionality changes and tailoring are an integral part of the solution so that customer related modifications are kept to a minimum. This radically reduces software errors.